Posts tagged with "Conversational Ai"
20 posts found

Chatbot Testing Tools and Techniques: A Complete Guide (October 2025)
Master chatbot testing for LLM-powered Al agents: Learn testing strategies, checklists, and tools to build reliable bots (published in October 2025).
Team Cekura
Wed Oct 22 2025

Why Single-Turn Testing Falls Short In Evaluating Conversational AI
Learn why single-turn evaluation methods are insufficient for conversational AI and how multi-turn simulations provide a more accurate assessment of chatbot performance, context awareness, and conversation quality.

Tarush Agarwal
Sat Sep 13 2025

12 Supporting Metrics to Level Up Your AI Conversation Monitoring
Explore 12 key metrics—like interruptions, WPM, sentiment, and talk ratio—to enhance your AI conversation monitoring and insights.

Sidhant Kabra
Mon Sep 08 2025

AI Conversation Monitoring: Metrics That Matter
Discover the 6 most important metrics for monitoring AI conversations—Instruction Following, Latency, Hallucination Rate, CSAT, Interruption Handling, and Voice Clarity—to ensure reliable, high-performing voice and chat agents.

Sidhant Kabra
Mon Sep 08 2025

Choosing the Right LLM for Conversational AI
Should you switch to GPT-5, Gemini 2.5, or DeepSeek for your Voice AI or Chat AI agents? Learn from real A/B testing, benchmarking, and regression testing insights on choosing the right LLM for Conversational AI.

Tarush Agarwal
Wed Aug 27 2025

The Hidden Cost of Ignoring LLM failures
Learn how silent errors in LLM-powered systems can erode performance and trust plus practical tips to catch failures early and keep your AI reliable.

Sidhant Kabra
Mon Jul 28 2025

'Human like voices': The Best TTS Models
Explore top TTS models that deliver authentic voices. Learn how human-like speech improves conversational AI experience and what to test in your next voice agent."

Tarush Agarwal
Mon Jul 21 2025

Cekura Raises $2.4M to build the reliability layer for conversational AI
Cekura secures $2.4M in funding to power reliable QA for voice and chat AI agents—bringing AI testing and observability to the next generation of Conversational AI Agents

Sidhant Kabra
Tue Jul 01 2025

Cisco Partners with Cekura for end to end AI testing and observability
Explore how Cisco and Cekura are delivering seamless end-to-end AI Testing, observability for enterprise conversational AI deployments.

Sidhant Kabra
Tue Jun 17 2025

The Dawn of Voice AI Possibility
Dive into emerging trends and real-world applications in conversational AI: from voice AI agents in healthcare, finance, logistics and other sectors

Tarush Agarwal
Sat Jun 14 2025

Red Teaming AI Agents: Building Safety and Resilience
Discover red teaming strategies that expose vulnerabilities in your Voice AI and Chat AI agents before they scale. Learn how adversarial AI testing helps create safer, more LLM agents

Shashij Gupta
Sat Jun 07 2025

10 Best Chatbot Testing Platforms in 2025
Discover the 10 best chatbot testing platforms in 2025. Compare tools like Cekura, Botium, Applause, QBox, and more to test, validate, and monitor AI chatbots for reliability, NLU accuracy, and performance.
Team Cekura
Thu Jun 05 2025

AI Chatbot Testing with Cekura: Build Reliable Conversational Agents
Cekura is the leading AI chatbot testing platform. Automate scenario generation, regression testing, and production monitoring to build reliable, compliant, and scalable conversational agents.
Team Cekura
Wed Jun 04 2025

Automated AI Agent Evaluation with Cekura
Automated AI agent evaluation with Cekura. Test, monitor, and improve voice and chat agents using scenario simulation, metrics, observability, and regression testing.
Team Cekura
Wed Jun 04 2025

Best 5 Chatbot Testing Platforms for Reliable Conversations
Cekura is the leading chatbot testing platform for AI teams. Automate pre-deployment validation, monitor live chatbot performance, and integrate continuous testing into CI/CD pipelines. Ensure reliable conversations across edge cases with custom metrics and real-time observability.
Team Cekura
Wed Jun 04 2025

How to Measure and Improve Conversational AI Reliability with Cekura
Evaluate your conversational AI agents for accuracy, safety, consistency, and robustness using Cekura’s full reliability testing suite.
Team Cekura
Wed Jun 04 2025

Top 5 Platforms for Real-Time AI Conversation Quality
Discover the best platforms for evaluating AI conversation quality in real-time. Compare Cekura with other QA tools and learn how automated testing and monitoring improve voice and chat agent reliability.
Team Cekura
Wed Jun 04 2025

Cekura: A Complete Conversational AI Testing Suite
Cekura provides a complete conversational AI testing suite that automates simulation, regression, and live monitoring for chat and voice agents. Test accuracy, latency, safety, and compliance at scale.
Team Cekura
Mon Jun 02 2025

Cekura Dashboards: The QA Command Center for Chat and Voice Agents
Cekura’s dashboards centralize chat and voice agent test results with real-time metrics, alerts, and regression tracking for better QA insight.
Team Cekura
Sun Jun 01 2025

Ensuring Reliable IVR to Chatbot Journeys with Cekura’s Unified Testing Platform
Cekura provides unified testing for IVR and chatbot systems, ensuring reliable cross channel flows, edge case coverage, and real world performance at scale.
Team Cekura
Sun Jun 01 2025