Posts tagged with "Conversational Ai"

Learn how Cekura's red-teaming framework tests chat and voice AI agents for bias, toxicity, and jailbreak vulnerabilities before they reach production.

Most voice AI failures don't happen because of hallucinations or mispronunciations. They happen during silence. Learn how to engineer resilient voice AI systems that handle the milliseconds between words.

Discover why Cekura provides superior monitoring capabilities compared to traditional tracing platforms for conversational AI agents.

How to monitor AI chat and voice agents in production using Cekura’s quality metrics, dashboards, and smart alerting.

Learn why single-turn evaluation methods are insufficient for conversational AI and how multi-turn simulations provide a more accurate assessment of chatbot performance, context awareness, and conversation quality.

Explore 12 key metrics—like interruptions, WPM, sentiment, and talk ratio—to enhance your AI conversation monitoring and insights.

Discover the 6 most important metrics for monitoring AI conversations—Instruction Following, Latency, Hallucination Rate, CSAT, Interruption Handling, and Voice Clarity—to ensure reliable, high-performing voice and chat agents.

Should you switch to GPT-5, Gemini 2.5, or DeepSeek for your Voice AI or Chat AI agents? Learn from real A/B testing, benchmarking, and regression testing insights on choosing the right LLM for Conversational AI.

Learn how silent errors in LLM-powered systems can erode performance and trust plus practical tips to catch failures early and keep your AI reliable.

Explore top TTS models that deliver authentic voices. Learn how human-like speech improves conversational AI experience and what to test in your next voice agent."

Cekura secures $2.4M in funding to power reliable QA for voice and chat AI agents—bringing AI testing and observability to the next generation of Conversational AI Agents

Explore how Cisco and Cekura are delivering seamless end-to-end AI Testing, observability for enterprise conversational AI deployments.

Dive into emerging trends and real-world applications in conversational AI: from voice AI agents in healthcare, finance, logistics and other sectors

Discover red teaming strategies that expose vulnerabilities in your Voice AI and Chat AI agents before they scale. Learn how adversarial AI testing helps create safer, more LLM agents

Conversational voice AI lets software hold a real-time spoken conversation. Here is how the conversation loop works and the key platforms to know in 2026.

Chatbot evaluation goes beyond pass/fail. Learn the 3 methods and 8 metrics engineering teams use to catch failures before production.

LLM as a judge uses a large language model to score AI outputs at scale. Learn how it works, its pros, cons, and best practices for voice and chat agents.

I tested the top conversational AI testing tools and documented what works. Best practices, honest reviews, and updated pricing, all in one place for 2026.

Tired of missed calls? We tested 15+ AI answering services so you don't have to. Here are the 7 best options for 2026, ranked by real call performance.

Master chatbot testing for LLM-powered agents with this 2026 guide. Learn testing strategies, checklists, and tools to build reliable bots.

This ElevenLabs review for Conversational AI compiles what real users say about voice quality, pricing, and the gaps no one talks about. Here's what to know for 2026.

Cekura is the CI/CD testing framework for conversational agents with GitHub and Jenkins. Automatically run multi-turn conversation tests, gate PRs, catch regressions, and ship reliable AI agents with confidence using Cekura.

End-to-end conversational AI testing with full CI/CD integration. Validate flows, models, and voice/chat agents with automated regression, load, and accuracy checks with Cekura

Evaluate your conversational AI agents for accuracy, safety, consistency, and robustness using Cekura’s full reliability testing suite.

Cekura provides unified testing for IVR and chatbot systems, ensuring reliable cross channel flows, edge case coverage, and real world performance at scale.

Cekura’s dashboards centralize chat and voice agent test results with real-time metrics, alerts, and regression tracking for better QA insight.

Cekura provides a complete conversational AI testing suite that automates simulation, regression, and live monitoring for chat and voice agents. Test accuracy, latency, safety, and compliance at scale.

Master chatbot testing for LLM-powered Al agents: Learn testing strategies, checklists, and tools to build reliable bots (published in October 2025).

Cekura is the leading AI chatbot testing platform. Automate scenario generation, regression testing, and production monitoring to build reliable, compliant, and scalable conversational agents.

Automated AI agent evaluation with Cekura. Test, monitor, and improve voice and chat agents using scenario simulation, metrics, observability, and regression testing.

Discover the 10 best chatbot testing platforms in 2025. Compare tools like Cekura, Botium, Applause, QBox, and more to test, validate, and monitor AI chatbots for reliability, NLU accuracy, and performance.