Monitor and Test Voice & Chat AI Agents
Launch in minutes not weeks by ensuring your agents deliver a seamless experience in every conversational scenario


Simple. Seamless. Smart.
Tired of calling agents?Automate it today.
Integrates directly with
How Cekura Works
simulate scenarios
Start Call: Greet Customer
Outbound Call
You are calling a customer back about a problem they were having with one of our products.
Your new prompt broke appointment cancellation?
Quickly test how prompt changes impact core user flows like cancellations, reschedules, or follow-ups.
Personalities
Female, American Accent, Professional
Male, British Accent, Professional
Female, Indian Accent, Pleasant
Male, German Accent, Angry
An impatient, interruptive user causing issues?
Test how your agent handles interrupts and off-script users.
Replay Real Conversations
An old conversation that always causes issues?
Replay known trouble spots to prevent recurring failures.
Evaluations
Skipping compliance checks suddenly?
Test key flows for missing disclaimers or checks — catch issues before they go live.
Observability
Detect voice quality issues
Purpose-built signals for voice: gibberish detection, interruption tracking, latency, sentiment, pitch - running on every call automatically.
Stereo recordingsReal-time10+ metricsOptimize LLM Judges
Tune evaluation prompts against real call recordings in Labs. Edit, replay, score - until your judges match ground truth.
Auto ImprovePrompt evalCustom CodeTrack production metrics
Build custom plot layouts - duration trends, sentiment, drop-off, success rates. Filter by agent or date.
Add PlotLive Refresh
Real-time Alerting
Instant notifications for errors, failures, and performance drops. Configure thresholds and get alerted via Slack, email, or webhooks.
Custom RulesMulti-channelInstantConversation Analytics
Deep dive into conversation patterns, user behavior, and interaction flow. Identify bottlenecks and optimize your agent's performance.
Flow AnalysisUser Insights
Works for everyone
Test any workflow with various personalities and evaluate based on your needs

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