Posts tagged with "Ai Voice"
3 posts found
12 Supporting Metrics to Level Up Your AI Conversation Monitoring
Explore 12 key metrics—like interruptions, WPM, sentiment, and talk ratio—to enhance your AI conversation monitoring and insights.
Sidhant Kabra
Mon Sep 08 2025
AI Conversation Monitoring: Metrics That Matter
Discover the 6 most important metrics for monitoring AI conversations—Instruction Following, Latency, Hallucination Rate, CSAT, Interruption Handling, and Voice Clarity—to ensure reliable, high-performing voice and chat agents.
Sidhant Kabra
Mon Sep 08 2025
Performance Testing for Voice Agents: A Practical Guide with Cekura
Learn how to test and evaluate voice agents effectively. Discover how Cekura provides automated performance testing tools for voice agents, covering simulation, monitoring, and continuous improvement.
Team Cekura
Wed Jun 04 2025