Posts tagged with "Qa"

Explore 12 key metrics—like interruptions, WPM, sentiment, and talk ratio—to enhance your AI conversation monitoring and insights.

Discover the 6 most important metrics for monitoring AI conversations—Instruction Following, Latency, Hallucination Rate, CSAT, Interruption Handling, and Voice Clarity—to ensure reliable, high-performing voice and chat agents.

Discover the 10 best chatbot testing platforms in 2025. Compare tools like Cekura, Botium, Applause, QBox, and more to test, validate, and monitor AI chatbots for reliability, NLU accuracy, and performance.

Explore the best chat testing platforms for reliable AI agents. Cekura offers automated QA, regression testing, and real-time monitoring to ensure seamless, scalable, and high-quality chat interactions.

Discover the best AI voice testing platforms in 2025. Learn why Cekura leads with automated scenario generation, voice personas, latency monitoring, regression testing, and production call observability for reliable AI voice agents.

Discover the best platforms for evaluating AI conversation quality in real-time. Compare Cekura with other QA tools and learn how automated testing and monitoring improve voice and chat agent reliability.

Cekura helps teams improve chat agent quality with automated testing, scoring, monitoring, and integrations for fast, reliable conversational performance.

Cekura’s dashboards centralize chat and voice agent test results with real-time metrics, alerts, and regression tracking for better QA insight.