Posts tagged with "Monitoring"

Explore 12 key metrics—like interruptions, WPM, sentiment, and talk ratio—to enhance your AI conversation monitoring and insights.

Discover the 6 most important metrics for monitoring AI conversations—Instruction Following, Latency, Hallucination Rate, CSAT, Interruption Handling, and Voice Clarity—to ensure reliable, high-performing voice and chat agents.

Explore the best chat testing platforms for reliable AI agents. Cekura offers automated QA, regression testing, and real-time monitoring to ensure seamless, scalable, and high-quality chat interactions.